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How Do I Ensure My Virtual Assistant Follows My Specific Business Processes and Workflows?

One big worry for business owners is knowing whether their trusted virtual assistant(s) will be able to adhere to their established processes and workflows. This is, however, made easier if you take the time to develop clear procedure documents, step-by-step guides, checklists, templates and policies that they can reference when starting your projects. It’s unwise to expect them to immediately slot into your systems and tools and become familiar with your processes overnight. Regular communication, cheque-ins and feedback are vital for ensuring they can comfortably adhere to processes. Many business owners start with simpler processes and projects and gradually introduce the more complex ones as the VAs become more familiar with business operations, standards, and reviews.