How a Virtual Assistant Can Help
We carefully match you with a virtual assistant who has direct healthcare administrative experience and familiarity with medical terminology, procedures, regulations, and popular EMR/EHR systems. Our virtual assistants for doctors receive specialised training and can assist with a wide variety of tasks, such as:
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Appointments
Patient appointment scheduling and reminders
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Insurance
Insurance verification and pre-authorisations
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Billing
Medical billing, coding, and accounts receivable
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Health Records
Maintaining organised electronic health records (EHR)
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Prescriptions
Prescription refill requests and medication refill processing
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Referrals
Coordinating referrals to specialists and diagnostic testing
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Patient management
Patient intake form creation and processing
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Customer service
Responding to general patient enquiries via phone/email
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Admin
Administrative tasks such as ordering supplies and making travel arrangements
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Cost-Effective Medical Support
Hiring an in-office medical secretary or administrator often comes with steep costs for salaries, benefits, office space requirements, etc. Time etc's virtual medical assistants provide professional support at just a fraction of the cost of a full-time employe. Our clients save an average of up to 90% compared to hiring an assistant full-time.
Dependable Healthcare Knowledge
Our rigorous vetting process ensures you receive a healthcare-savvy virtual assistant with relevant clinical experience - whether from medical offices, hospitals, health insurance roles, or other care settings. This proven expertise translates into dependable support tailored to your practise's needs.
Take a proactive step towards achieving better work-life balance and an optimised medical office. Contact Time etc today to learn how a dedicated virtual medical assistant can support your practise's success.
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Other industries:
Legal | Ecommerce | Accounting | Financial Advisors | Small Businesses | Therapists | Real Estate | Entrepreneurs | Influencers | Business Coaches | Digital Marketing
Our Virtual Assistants can provide a range of services:
Sales Support | Research | Customer Services | Data Entry | Social Media Management | Shopify Stores | Email Management | Administrative Support | Executive Assistants | HR | Project Management
Frequently Asked Questions
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What can a virtual assistant do for doctors and physicians?
A virtual assistant can help with non-clinical admin, including appointment scheduling, patient reminders, insurance admin, billing support, data entry, EHR organisation, and intake form processing.
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How can a virtual assistant help with patient appointment scheduling?
They can book appointments, send reminders, update calendars, and manage changes according to your approved process. Clinical decisions remain with you.
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Can a virtual assistant support insurance verification and pre-authorisations?
Yes, they can gather information, update records, and track requests following your practise’s approved procedures.
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How can a virtual assistant help with medical billing and accounts admin?
They can update billing records, organise invoices, track accounts receivable, and prepare documents from your guidance.
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Can a virtual assistant help with EHR organisation and patient intake forms?
Yes, they can maintain records, upload documents, and organise forms within your approved systems.
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Is a virtual assistant a good option for medical practices that are not ready to hire full-time?
Yes, they provide reliable admin support while allowing you to focus on patient care.
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