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Why Everything Takes Longer Than You Planned: 6 Hidden Time Costs For Founders

Barnaby

Barnaby Lashbrooke

Founder and CEO of Time etc, author of The Hard Work Myth

12 minute read

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Getting your time estimates wrong looks harmless from the inside. The payment reminders you told yourself you'd chase by Tuesday are still in your drafts on Friday. The supplier email that was going to be a two-minute reply turns into twenty minutes of digging out old threads to find what you'd agreed. The thirty minutes you blocked to fix your pricing page eats up your entire morning and pushes your focused work back. Each one on its own is just a bad day, and bad days happen.

But do that often enough and you're behind. Behind is where the damage starts to creep in, because that's where you start losing out. The deadline slips far enough that the client stops chasing and starts looking elsewhere. The opportunity comes and goes while you're still clearing last week's to-do list. At home, the people who hear "I'll be done by six" learn to hear "eight," and you rarely notice the moment your word stopped meaning much.

None of this is new. People have been misjudging how long things take for as long as anyone's been measuring, with much the same consequences, so experts have been picking at this question for decades. Collectively, what they've found is a predictable outcome of a handful of things, and they're worth knowing by name before you can expect to get your timelines back on track.

Here's what's actually going on.

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The planning fallacy: your estimate was always going to be wrong

Daniel Kahneman and Amos Tversky named this one in the late 1970s. The planning fallacy is the habit of underestimating how long something will take, even when you've done that exact thing before and watched it run long.

The best-known test of it came from Roger Buehler, Dale Griffin and Michael Ross in 1994. They asked students to predict when they'd finish their thesis. On average, the students said 33.9 days. On average, it took 55.5 days. Fewer than a third of them finished by the date they'd given. When the researchers asked for a worst-case estimate, picture everything going wrong, most students still finished later than that.

Cognitive and computer scientist Douglas Hofstadter summed this up back in 1979, in his book Gödel, Escher, Bach: An Eternal Golden Braid, with a law he named after himself. Hofstadter's Law: it always takes longer than you expect, even when you take into account Hofstadter's Law. So padding the estimate doesn't always help, as you could underestimate the padding on exactly the same terms.

Optimism bias: you plan for the version of the day that goes well

There's a second thing stacked on top. Tali Sharot's research puts the number of us who expect the future to go better than it statistically does at around 80%, across ages, countries and, awkwardly, across people who describe themselves as pessimists.

In practice, that means your plan assumes a clean day. No clients emailing at 10 am with something urgent. No card payments failing. No third attempt at getting the accountant to reply. No twenty minutes gone because a login expired.

Founders get hit harder than most here, because everything that goes wrong anywhere in the business eventually lands on your desk. The plan you wrote on Sunday night assumed a Wednesday that has never once happened.

See: Why Being A Business Founder Is Harder Today Than It's Ever Been

Time blindness: when an hour doesn't feel like an hour

Some people have a decent internal clock. Plenty of us don't. You've almost certainly had the moment where you'd swear you'd been at something for twenty minutes and it turns out to be fifty.

The name for this is time blindness. Sharon Saline, Psy.D., offers a kinder way of describing the same thing. Her version is time optimist: you believe you can fit more into a window than the rules of space and time allow. You looked at the email, the call prep, and the school pick-up and honestly believed all three would fit in 45 minutes. On paper, they might do.

It's worth saying this hits harder if you have ADHD (attention-deficit hyperactivity disorder). In a survey of 1,859 adults with ADHD, time management and productivity struggles were the top causes of stress in their lives, with 31% putting "accurately estimating how long a task will take" among their biggest problems.

See: The Best Tech And Tools Helping ADHD Founders To Get More Done

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Preparation gaps: the setup time that never makes it into the estimate

When you estimate a task, you estimate the task. You don't estimate finding the file, chasing the login, waiting on the one answer that unblocks step two, or reopening the tool you touch once a quarter and relearning how it works.

So a thirty-minute job carries forty minutes of setup around it, and none of that setup appears in the number you put in the calendar. The work was simple. Getting yourself into a position to start it was where the time went.

Skill gaps make it worse. Anything outside your strengths runs several times longer in your hands than in the hands of someone who does it weekly. Building a slide deck, formatting a report, reconciling a set of expenses: twenty-minute jobs for someone practiced, ninety-minute jobs for someone who does them four times a year and starts from scratch every time.

See: Admin Is More Complex Than It Looks—Here's Why Someone Else Should Handle It

Perfectionism: you keep going long after it's good enough

Then there's the hour spent on the third version of something that was fine on the first.

This one comes with the territory. You built the business, so the proposal going out with your name on it matters to you in a way it never will to anyone else. The care that got you here is the same care that has you tinkering at 9 pm.

A 2025 meta-analysis pooling 28 samples and more than 9,500 working adults found that perfectionism is a reliable predictor of longer hours and only a weak predictor of better work. Combined, the two dimensions of perfectionism explained around 4% of the variation in hours worked, and only 1% of the variation in performance.

An earlier study shows where the gain actually comes from: perfectionists did score higher on a simple task, but the advantage vanished once researchers accounted for how long they'd spent on it.

What makes it expensive is that the tinkering never gets budgeted. You allow time for the version you'd send. You spend time on the version you'd be pleased with. The distance between those two is where a lot of your week disappears, and because it feels like real work the entire time, it never registers as an overrun.

Context switching: every jump costs more than the jump itself

This is one does a lot of damage, and it's almost always completely invisible on a to-do list.

Gloria Mark's team at UC Irvine followed information workers around and found their days were chopped into very short pieces, with well over half of their work interrupted before it was finished. Most of that work does get picked back up the same day, though usually only after two or more other things have happened in between. And picking it back up comes at a cost: a follow-up study by Mark and colleagues found that interrupted people worked faster to compensate and paid for it in stress, frustration, and effort.

Sophie Leroy at the University of Washington calls it "attention residue." Move from task A to task B and a slice of your attention stays behind on A, especially if you left it half-done. For example, you're writing a new proposal with part of your head still in an invoice query. The proposal takes longer, the thinking is worse, and neither of those shows up as an interruption when you look back at the day.

The scale of it is the surprising part. Research by Joshua Rubinstein, David Meyer and Jeffrey Evans, cited by the American Psychological Association, found that the small mental blocks created by switching between tasks can eat as much as 40% of someone's productive time.

Add that up across a normal day. Twelve jumps between unrelated things, fifteen minutes of degraded focus after each, and you've lost three hours to working at half power on tasks you estimated as though you'd be at full power.

See: Why Multitasking Is Killing Your Productivity (And What To Do Instead)

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Task volume: one overrun pushes everything else back

That's the slippery slope between being occasionally behind and being constantly behind at work. Any one of the things above is survivable on its own. A task that runs forty minutes over is irritating, and no more. What makes it corrosive is when you're carrying dozens of other tasks at once.

If you're the one responsible for responding to queries, coordinating meetings, updating your website, keeping your social media presence active, chasing invoices, and delivering your products or services, you're bound to face a combination of the factors above on any given day, over and over, on task after task.

And there are only so many hours in that day to absorb it. One person, one working week, and every overrun has to come out of something. Most times, it pushes the next thing back, which knocks the thing after that, and by Thursday you're still working Tuesday's list while Thursday's tasks sit there waiting.

See: What To Do When You’re Drowning In Work: A Founder’s Survival Guide

What actually shortens the gap

There's plenty you can do, and it falls into three groups: getting better at estimating, making time easier to see, and changing the shape of the day.

Calibrate your estimates

  • Work backwards from the deadline: Counting back from the date makes you account for each step. Looking forwards, the deadline sits at a comfortable distance. Counting backwards tells you a very different story.
  • Benchmark against things you already know: You may already have accurate instincts for durations in other parts of your life. A song is about four minutes. A sitcom episode is thirty with the ads, twenty-two without. A feature film is closer to two hours. Build the same rough list of activities that reliably take you 5, 15, 30, 60 and 90 minutes, and hold new tasks up against it. Most of us estimate better by comparison than from scratch.
  • Guess, then measure: For two weeks, write down your estimate of how long it takes you to do a task, time yourself, compare the two, then adjust accordingly.
  • Build in a buffer as standard: Despite what Hofstadter's Law says, plan to finish early rather than exactly on time. For example, however long you think something will take, multiply it by three. It's the classic concept of 'underpromise and overdeliver,' applied to your own schedule.

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Make time visible

  • Keep clocks in your eye line: Analog clocks, hourglasses, and disappearing-disk timers turn passing time into something you can see rather than something you have to feel out.
  • Color-code your blocks, then check them: Time blocking only works if you compare it against your real pace during the day, rather than admiring it at 8 am and abandoning it by noon.
  • Match a playlist to the task: Build one the same length as the work, and a particular track will tell you there's five minutes left without you looking at anything.
  • Give your alarms different jobs: Prompts to start, warnings before a transition, mid-task check-ins, and hourly markers. The most useful is the pre-timer, set five minutes before you need to stop, as it snaps you out of hyperfocus before it swallows the next block.

Change the shape of the day

  • Let routines do some of the heavy lifting: They give you a benchmark you can feel, and take the guesswork out of a chunk of the day completely.
  • Break big tasks into smaller ones: Small pieces are easier to estimate and much harder to get lost inside.
  • Front-load the friction: Get the files, logins, and information staged before you sit down, so the start of the task is the cheap part.
  • Borrow someone else's accountability: Body doubling, co-working and regular check-ins beat deadlines you set for yourself, and it holds whether you're in a room together or on a call.

It's worth being honest that every technique in this list has a ceiling, and the ceiling is volume. Sharper estimates on forty open items still leave you with forty open items. Cut the number down and the same techniques start paying off properly, because there's less to switch between and a shorter queue behind each thing. That's what offloading gives you.

Where to start: offload the work that's causing the overruns

Any starting point beats no starting point. But if you want the first thing you offload to do the most work, pick it by problem rather than by size:

  • For preparation gaps, offload the setup: Research, background reading, gathering the files, pulling the numbers into one place, building the template you rebuild every quarter. If somebody else does the groundwork, you sit down to a task that's ready to start rather than one that needs forty minutes of assembly first.
  • For time optimism and estimating, offload your schedule: An assistant holding your calendar plans it the way an outsider would, which is to say more realistically. They can build in the travel time, leave gaps between meetings, protect the block you keep giving away, and push back when the day you've sketched out won't physically fit.
  • For context switching, offload the distracting stuff: The endless email back-and-forth that surrounds just one calendar entry, the checking the comments on yesterday's social post- these take minutes each but cost you far more to catch up.
  • For perfectionism, offload the first draft: Editing something is a different job from starting it from scratch. Following that, your assistant can set deadlines for each version and chase you up when a draft is due. Most people respect a deadline someone else is waiting on far more than one they set themselves.
  • For sheer volume, offload the regular, recurring tasks: Invoicing, data entry, CRM upkeep, expenses, the standing weekly jobs. None of it needs your judgment. All of it weighs you down.

Anything that regularly repeats and interrupts but doesn't need you should be the first to go.

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Ready to get back on top of your week?

Better estimates on the same workload get you better estimates. Fewer things on your plate, with these techniques in tow, get you your week back.

Getting things off your plate is what Time etc does. For nearly 20 years, we've been matching founders with professional virtual assistants to take on all the work that slows them down. Over 22,000 founders and business owners have partnered with us to get themselves back on track, and here's a few reasons why:

  • We find the right person for you: Time etc handles the searching, screening, and matching, and you'll be up and running with your new assistant within just a few days. On average, only the top 2% of applicants make it through our selection process, so whoever you're matched with has already cleared a high bar before they reach you.
  • They already know the work: Your assistant is experienced and pre-screened, and used to handling the kind of admin tasks that clutter a founder's week.
  • You're supported from day one: Your Client Success Manager gets things moving, checks everything is working as it should, and steps in on any issues so you're never sorting them out alone.
  • Your support changes as you do: Scale up, scale down or stop. As you grow busier or your business shifts, your plan shifts with it, and you stay in complete control.

Speak to our team to tell us what you need, and we'll handle the rest.

P.S. Want $150 off your first month of support? Answer a few quick questions to get personalized task recommendations for your business and unlock your welcome discount.

| Speak to our team | Try our Task Wizard and get $150 off your first month |

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About the author

Barnaby
Barnaby Lashbrooke is the founder and CEO of Virtual Assistant service Time etc as well as the author of The Hard Work Myth, recently recommended by Sir Richard Branson. Barnaby is a Forbes Columnist on productivity and is also an accomplished entrepreneur, selling more than $35 million worth of services.

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